"The study found that 65 percent of the largest 100 international companies have active accounts on Twitter, 54 percent have a Facebook fan page, 50 percent have a YouTube channel, and one-third (33 percent) have corporate blogs. Only 20 percent of the major international companies are utilizing all four platforms to engage with stakeholders."
Aardvark has released its white paper paper "Anatomy of a Large-Scale Social Search Engine" and it’s a good read. I’ve used Vark for a while — mostly answering questions through its SMS interface.
Their iPhone app is well done but I don’t tend to proactively search its database or topics to seek out questions to answer. I also use Hunch sparingly and have signed up for Quora but haven’t seen its offering yet. I think it’s interesting to think about the possibilities of Aardvark and other geo-location apps.
As people check-in to venues, invariably there’s a slew of questions that Vark’ers could answer about purchasing products, menu selections, etc.. Social search is some respects, the new, new word-of-mouth.
87.7% of questions submitted were answered, and nearly 60% of them were answered within 10 minutes. The median answering time was 6 minutes and 37 seconds, with the average question receiving two answers. 70.4% of answers were deemed to be ‘good’, with 14.1% as ‘OK’ and 15.5% were rated as bad.