Why Doesn’t Everyone Listen Like This?

by George Dearing on July 21, 2009 · View Comments

in Announcements, Marketing, Marketing Rants, Online Communities, Search, Viral, Word of Mouth (WoM)

I pulled this out of  Brightkite’s newsletter this morning to show how easy it is to build customer loyalty by simply listening. How many folks do you think this guy told after he got his free beer?

brightkite_listening_example

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