Padmasree Warrior //Image via Wikipedia
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"We have saved close to $1.5 million in help desk costs b/c of this one wiki." — Cisco CTO Padmasree Warrior
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"While online criticism may not be cause to act, it can provide companies insight into passionate bases they didn’t know they had."
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"Follow an event stream and Tinker will show you relevant real-time conversations from social media sources like Facebook and Twitter."
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Early adopters will recognize most of these.
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