Chatting With Oracle’s Vince Casarez About Enterprise 2.0
By George Dearing on Jun 9, 2008 in Enterprise 2.0, Social Media, Social Networking, Social Software, Web 2.0
Enterprise 2.0 is here folks. If you’re here in Boston for the conference, you’re obviously already a big believer. And if you’re an oracle customer, you might already be well down the enterprise 2.0 path.
I caught up with Oracle VP and enterprise 2.0 evangelist Vince Casarez recently to get the scoop on how the world’s largest software company is ideally positioned to help customers transition to enterprise 2.0, a term describing the tools and processes companies are adopting to drive better collaboration among finicky knowledge workers. He says that while the enterprise 2.0 space is maturing rapidly, companies are figuring out that enterprise 1.0 fundamentals still apply.
“We think it makes more sense to inject best-of-breed Web 2.0 capabilities into your enterprise application environments,” said Casarez.
He says knowledge workers are more likely to adopt new ways of sharing information when they have a sense of familiarity or connectedness to existing applications or workflows. He’s got a point. An overused example of that comes from Oracle’s arch rival Microsoft. Think of all the applications that have lived and died by the Microsoft Outlook sword. Fact is, if you can thrive in the ecosystem of an existing enterprise application, you’ll get a chance to live, or be adopted, as the saying goes in software.
With Oracle’s line of business (LOB) applications so prevalent, does that mean all of its customers will adopt its software to join the e2.0 ranks? Of course not. There will always be customers that gravitate to the start-ups, hoping to get a few months of added capability tacked on to spur time-to-market and and potentially cut costs. After the best-of-breed sparkle fades however, most companies will come to the realization that enterprise 1.0 never really left us.
Things like IT governance, compliance pressures and vendor viability will rear their collective heads just as they always do. Couple that with the fact that CIOs are now realizing they can look to existing infrastructure to satisfy enterprise 2.0 requirements and you have a compelling business case to look to an Oracle.
“Large enterprises have invested millions of dollars in existing applications, not to mention the training that goes along with having to ensure large-scale adoption of that infrastructure,” added Casarez.
I also asked Casarez about the enterprise 2.0 activity within its channel of solution providers and integrators.
“We’re seeing some very sophisticated enterprise 2.0 use cases start to emerge from our channel partners.It’s clear our customers have moved past the experimental phases of enterprise 2.0,” he said.
If you’ve followed any of Oracles’ web 2.0 moves over the last year, you know that customer relationship management (CRM) and marketing automation are two areas ripe with current pilots and early implementations.On the CRM front, its move to create more social CRM capabilities has drawn some praise from industry observers and it (CRM) seems to a breeding ground for a lot of enterprise 2.0 pure plays.
Its dThree implementation has been a showcase for Oracle on the marketing services front. I spoke to dThree a while back and saw what the right web 2.0 “injection”, as Casarez says, can do to sometimes stale marketing platforms. dThree layered just the right amount of social computing features to its marketing platform, built from the ground up using things like Oracle WebCenter and Fusion middleware.
Who says the enterprise software guys are just enterprise 2.0 window dressing.



